Last Updated: July 2026

Thank you for shopping with PirateShelfs! We are committed to delivering your order safely and as quickly as possible.

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Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders are processed Monday through Friday, excluding holidays.

During new product launches, holidays, or promotional events, processing times may be slightly longer.

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Shipping Times

Estimated delivery times:

Please note that shipping estimates are not guaranteed and may vary due to customs, weather, holidays, or carrier delays.

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Shipping Rates

United States

• FREE Standard Shipping on orders over $35
• Orders under $35 will have shipping calculated at checkout ($2.99).

International shipping costs are calculated during checkout based on your location.

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Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to update after shipment.

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Multiple Shipments

If your order contains multiple products, items may arrive separately depending on inventory availability and warehouse locations.

You will receive tracking information for each shipment when available.

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Incorrect Shipping Address

Please verify that your shipping address is correct before completing your purchase.

PirateShelfs is not responsible for delays or additional shipping charges caused by incorrect addresses provided during checkout.

If you notice an error, contact us immediately. We will do our best to update your address before your order ships.

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Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, PirateShelfs is not responsible for lost or stolen packages.

If you experience an issue, we recommend contacting the shipping carrier first.

If additional assistance is needed, please reach out to us and we'll gladly help investigate the shipment.

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Delayed Deliveries

Shipping carriers occasionally experience unexpected delays due to:

• Severe weather
• Holidays
• High shipping volumes
• Customs processing
• Transportation disruptions

We appreciate your patience during these situations.

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Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in the purchase price or shipping cost.

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Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the shipping box
• A brief description of the issue

We'll work quickly to resolve the problem.

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Questions?

If you have any questions about your shipment, contact us:

Email: pirateshelfs@gmail.com

We aim to respond to all inquiries within 1–2 business days.